Returns & Exchanges

At j.HENNESSY, we strive for perfection in every stitch, but if your purchase isn't quite right, we offer a seamless 30-day return policy for all unworn and tagged items. Our goal is to ensure your wardrobe reflects your standard of excellence without compromise.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the original items with all designer tags attached inside the original shipping box or a similar secure mailer.

• 3.
  Attach Shipping Label

  Print the prepaid return shipping label provided via email and affix it securely to the outside of your package.

• 4.
  Quality Inspection & Refund

  Once our atelier receives and inspects your return for quality compliance, your refund will be processed to your original payment method within 5-7 business days.